Delivery & Returns
Delivery Information
Standard Delivery
Most items will be shipped Via FedEx Ground within 3-5 days of payment. For larger, more difficult to ship items, please allow up to 7 business days to ship. Standard ground shipping IS included on all items within the continental US.
Rush Orders
If you have a deadline, or need a specific item in a short time period, please contact us prior to payment to make special arrangements, if possible.
Refund & Returns
Damages and issues
Due to the nature of these items, PLEASE inspect your packages prior to accepting. We use FedEx Ground for most items, as they have a very low damage rate. We do our best to pack your tiki goods carefully, but please contact us if you have any issues with your order.
Exchanges & refunds
If we messed up, we'll fix it! But you break it, you buy it! We're a small, family owned business operating out of our home, so please don't "buy it to try it." I've maintained a 99-100% buyer satisfaction rate selling items on ebay for over a decade. I like to keep my customers happy, so you keep coming back... and just for the sake of making you happy. So holler if there's anything I can do for you.